Business Process Automation

The Littlefish Digital Transformation Survey: New Strategies and Missed Opportunities for the Modern Service Desk

Provided by Littlefish

Category Business Process Automation

Type White Paper

Length 26

Publish Date February 19 2018

Date posted February 27 2018


We are more connected through mobile devices, more empowered through apps and more demanding of IT operations. How are those who have to plan, deliver and manage our IT services meeting these new challenges? And are they looking to outsourcing to help? Based on a survey of over 100 IT decision makers from companies based in the UK, this IDG paper looks at how IT operations and their outsourcing partners are supporting digital transformation.

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