Managed Services

Best Practices for Service Management

Provided by Connectwise

Category Managed Services

Type E-Book

Length 9

Publish Date October 31 2016

Date posted March 15 2018

Overview

If your customers aren’t happy with the service you’re providing, it’s unlikely your business will succeed. Service-based organizations are always looking for ways to grow, streamline and automate their environment to ensure time can be spent on driving business rather than putting out fires. This eBook examines what IT service providers should be doing to further automation and outlines a number of managed services best practices to help improve both your profits and customer satisfaction levels. 

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