Customer Service

5 Steps to Increase Revenue Through Customer Experience

Provided by Mitel

Category Customer Service

Type White Paper

Length 6

Publish Date September 07 2017

Date posted March 20 2018

Overview

The way customers interact with businesses has changed. Instead of just picking up the phone to get in touch, social media, online chat services and email are now the most common forms of interaction and your consumers will not only want to contact you via these channels, they’ll expect high-quality assistance when they do. This white paper provides readers with a guide to picking the right technology to help their organisation deliver competitive customer service.

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