Business Process Management (BPM)

The Impact of Technology on Cost in Business Process Outsourcing

Provided by SAP

Category Business Process Management (BPM)

Type White Paper

Length 16

Publish Date July 01 2009

Date posted October 19 2010

Overview

Gain insight into the true cost of a BPO engagement - beyond what is typically reflected in the BPO provider's service price - and learn how technology, if chosen carefully and implemented well, will have a major impact on driving down these costs, both in the short and long term.

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