IT Service Management (ITSM)

Integrated Service Management: Driving growth for Managed ICT Service Providers

Provided by IBM

Category IT Service Management (ITSM)

Type White Paper

Length 12

Publish Date September 21 2010

Date posted April 28 2011

Overview

Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.

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