Customer Experience Management (CEM)

Exceptional Customer Experience: How to Turn Customers into Advocates

Provided by Adobe

Category Customer Experience Management (CEM)

Type White Paper

Length 8

Publish Date June 08 2010

Date posted June 03 2011


In today's business environment, it's imperative to exceed your customers' expectations and anticipate their future needs, so you're never a step behind. Your organization needs to provide customer experiences that can acquire, keep, and cultivate your customer base. This paper discusses solutions that can turn your customers into active business advocates. Read now and learn how to provide the best quality service to all of your customers.

Recommended for You


Why does China spot security vulnerabilities quicker than the US?

Phil Muncaster reports on China and beyond


Everything you need to know about... Blockchain

IDG Connect tackles the tech stories that matter to you


What will be the single biggest security threat of 2018?

Kathryn Cave looks at the big trends in global tech

Most Recent Comments

Our Case Studies

IDG Connect delivers full creative solutions to meet all your demand generatlon needs. These cover the full scope of options, from customized content and lead delivery through to fully integrated campaigns.


Our Marketing Research

Our in-house analyst and editorial team create a range of insights for the global marketing community. These look at IT buying preferences, the latest soclal media trends and other zeitgeist topics.



Will Kotlin overtake Java as the most popular Android programming language in 2018?