Cloud Computing

5 Questions about ITSM and Cloud Computing

Provided by CA Technologies

Category Cloud Computing

Type White Paper

Length 32

Publish Date October 30 2010

Date posted August 16 2011


Cloud computing has progressed and matured into a viable, accessible, and cost-effective IT resource. Once an organization adopts a cloud computing initiative, it quickly becomes clear that the traditional approach to IT service management needs to be reviewed. This paper analyzes the impact of cloud on IT service management. Download now and learn more about the 5 questions you should ask – how will the cloud affect your service strategies, design, transition, operation and IT service management overall?

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