CRM Services

Strategies to Master the New Wave of Mobile Support

Provided by Citrix

Category CRM Services

Type White Paper

Length 14

Publish Date May 14 2011

Date posted November 07 2011

Overview

FEFO, or Front End of the Front Office, is where customers access services or applications directly. With customers on the line, you can't risk any downtime. Your bottom line depends on it. This new white paper explores the strategies that will enable you to master the new wave of customer-facing technology and includes a helpful template for identifying and gauging FEFO in your organization, application or service.

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