CRM Services

Strategies to Master the New Wave of Mobile Support

Provided by Citrix

Category CRM Services

Type White Paper

Length 14

Publish Date May 14 2011

Date posted November 07 2011

Overview

FEFO, or Front End of the Front Office, is where customers access services or applications directly. With customers on the line, you can't risk any downtime. Your bottom line depends on it. This new white paper explores the strategies that will enable you to master the new wave of customer-facing technology and includes a helpful template for identifying and gauging FEFO in your organization, application or service.

Recommended for You

silhouette

Which Enterprise Password Managers work the best?

IDG Connect tackles the tech stories that matter to you

kathryn-cave

The IoT “time bomb” report: 49 security experts share their views

Kathryn Cave looks at the big trends in global tech

phil-muncaster

China’s Cybersecurity Law: Game over for foreign firms?

Phil Muncaster reports on China and beyond

Most Recent Comments

Our Case Studies

IDG Connect delivers full creative solutions to meet all your demand generatlon needs. These cover the full scope of options, from customized content and lead delivery through to fully integrated campaigns.

images

Our Marketing Research

Our in-house analyst and editorial team create a range of insights for the global marketing community. These look at IT buying preferences, the latest soclal media trends and other zeitgeist topics.

images

Poll

Should companies have Bitcoins on hand in preparation for a Ransomware attack?