CRM Services

Strategies to Master the New Wave of Mobile Support

Provided by Citrix

Category CRM Services

Type White Paper

Length 14

Publish Date May 14 2011

Date posted November 07 2011


FEFO, or Front End of the Front Office, is where customers access services or applications directly. With customers on the line, you can't risk any downtime. Your bottom line depends on it. This new white paper explores the strategies that will enable you to master the new wave of customer-facing technology and includes a helpful template for identifying and gauging FEFO in your organization, application or service.

Recommended for You


Programming languages to avoid learning in 2018

Dan Swinhoe casts a critical eye on the future


A c-suite guide to blockchain 2018

Kathryn Cave looks at the big trends in global tech

Most Recent Comments

Our Case Studies

IDG Connect delivers full creative solutions to meet all your demand generatlon needs. These cover the full scope of options, from customized content and lead delivery through to fully integrated campaigns.


Our Marketing Research

Our in-house analyst and editorial team create a range of insights for the global marketing community. These look at IT buying preferences, the latest soclal media trends and other zeitgeist topics.



Should the government regulate Artificial Intelligence?