IT Service Management (ITSM)

Cloud Computing Drives Break through Improvements in IT Service Delivery, Speed, and Costs

Provided by IBM

Category IT Service Management (ITSM)

Type Analyst Report

Length 10

Publish Date April 27 2009

Date posted November 09 2011


IDC OPINION - Cloud computing promotes a new dialogue between business and IT decision makers allowing them to define business service requirements first and then decide how to balance the use of shared, internal virtualized IT resources and external public services cost-effectively.

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