Help Desk Management

ProActive Chat – Five Commonly Asked Questions

Provided by LogMeIn

Category Help Desk Management

Type White Paper

Length 5

Publish Date October 26 2011

Date posted February 07 2012

Overview

Without a doubt, the most talked about and controversial topic surrounding live chat software is the practice of proactively inviting visitors to engage in a live chat interaction. This short whitepaper taps into extensive research findings and professional services experiences in order to answer the five most frequently asked questions about proactive chat.

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