Help Desk Management

iS3 Chat Case Study

Provided by LogMeIn

Category Help Desk Management

Type Case Study

Length 4

Publish Date January 27 2012

Date posted May 10 2012

Overview

iS3, creator of the award winning anti-spyware technology STOPzilla and other solutions, needed a more nimble and efficient way to support prospects and customers. Download this case study to read how iS3 utilized an innovative chat solution to streamline its customer services, reduced response time and increased productivity - all at a more than 70% savings to their previous solution in the first year alone.

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