Typical 24: Jordan Rogers, Rapid7
Human Resources

Typical 24: Jordan Rogers, Rapid7

05-03-2018-jordan-rogers-rapid7
Name:
Jordan Rogers

Job title: Principal security consultant and security incident responder

Company: Rapid7

Location: Greater Chicago Area, United States

Years’ experience: 14

 

  1. What time do you reach the office each day?
    My ‘office’ is my house, except for when I’m travelling or with a client. If I’m home, I’m starting at 6 a.m. If I’m with a client it’s generally closer to 8 or 9 a.m., but it really depends on the client. A financial institution is more likely to start right at 9 a.m., while a gaming company, on the other hand, might mean starting a little later in the day and staying later into the night.
  2. Is your job varied?
    Absolutely. One day I might be working on an Advanced Persistent Threat (APT) case, the next week I might be working on an intellectual property (IP) theft case by executives. The week after that I might be doing a threat simulation exercise or helping a team develop their own incident response (IR) programme, or we might be working on a malware or ransomware case.
  3. Is your job creative?
    Yes. Not in the traditionally artistic sense, but we’re creative in the way that we come up with solutions to resolve issues with limited resources. We might not have every tool available, so we rely on creative thinking to solve problems, and we think outside the box often. The other fun part is coming up with different types of cyber attack scenarios when we’re offering threat simulations. We have the opportunity to try to think like creative attackers.
  4. What do you spend the majority of your time doing?
    Most of my time is spent guiding clients through crisis management situations. Often, we come to clients at very difficult times where their business is off kilter, so we spend a lot of time reporting and investigating security incidents. We also work with clients to figure out the best way to communicate this information in a way that is understandable, as well as actionable.  
  5. Do you personalise your desk?
    Of course. I have pictures of my wife and kids, even though my desk is at home. I also built my own standing desk that is customised with a pen holder made from melted keyboards and picture frames made from circuit boards. I also keep every book I’ve ever read, and a bunch of my sports memorabilia is in my office.
  6. Would you describe yourself as creative?
    I would, but again, not in the traditional sense of the word. If I didn’t know how to think outside of the box I wouldn’t be successful – and my team wouldn’t be delivering their best work.
  7. Do you have any quirky daily rituals?
    When I’m on the road, which included 120 flights in 2016, I get up every morning and put things in the same spot. I like to make sure everything I brought with me is hung up, and I have to make my bed.
  8. Do you tend to work on your own or with colleagues?
    In order to best serve our clients, it’s important to work as a team. I would say I spend about 95% of my time collaborating with my clients or colleagues.
  9. How many hours on average do you work a day?
    I typically work about 60-70 hours a week.
  10. Roughly how much time do you spend each day on email? Taking calls? In meetings?
    It really depends on what type of work I’m engaged in that week. If I’m on a client site, almost all of my work is hands on with the customers. When I’m off-site, there’s a little more balance and flexibility in terms of checking in with the team or calls with clients.
  11. Do you use social media much for work?
    Yes, it’s critical for monitoring what’s happening in the industry. It’s also useful for gathering intelligence for attack campaigns and PII information that targets may share. It’s also an effective tool for recruiting people.
  12. What do you enjoy most about your work?
    I enjoy that it is constantly changing, and there are always new challenges to solve. For me, it’s a combination of all my favourite games from childhood. I’m able to apply problem solving, work on puzzles, and “play” hide and seek in a different medium.
  13. What type of music (if any) do you listen to at work?
    Depends on my mood. If I’m writing a report, I like to listen to classical music, if I’m hunting I prefer EDM, and if I’m investigating malware I find myself listening to hard rock and metal.
  14. What do you do for lunch?
    I usually skip lunch unless I’m with a client. I find that it breaks up my day too much when I’m deeply investigating something. The mindset transition takes about fifteen minutes and I end up losing my concentration.  
  15. Do you socialise with work colleagues?
    We’re a remote team, but we work really hard to maintain relationships. When we are in the same place I like to go shooting with one of my colleagues, and we often share stories about our families or kids, try new restaurants, things like that.
  16. Are there any tasks (through your career) you’ve been especially glad to get rid of?
    I was very happy to be finished answering help desk requests. Now I answer the incident response hotline, so it’s a lower volume of requests, but I provide more specialised solutions for people.
  17. What is your last task of your day?
    Checking the emails that I’ve flagged for follow-up.
  18. How do you like to relax after work?           
    I like to spend time with my family, and I enjoy watching movies. Some of my favourites are The Fifth Element, Deadpool, Star Wars, and Harry Potter.
  19. Do you keep checking email through the evening?
    Yes. I feel the need to be responsive, so I keep an eye on my inbox even after the workday ends.  
  20. Do you take work projects home with you?
    Yes. I love what I do, and I love being creative, so thinking about new ways to help customers is always on my mind. I could go back and work in IT, but I love always having something to work on. This is my passion – law and security are things I love.
  21. What would you say to your 20-year old self?
    I would encourage myself to get a master’s degree and go to law school so I could start in information security earlier. I also wish I would have proposed to my wife a year earlier.
  22. If you could try out any job for a day, what would you choose?
    I would want to know what a professional football player feels like on Super Bowl Sunday, particularly a tight end or defensive end in Super Bowl XX. Or, I would want to be an astronaut on the first mission to the moon.
  23. What device did you use to answer these questions?
    I used two 15-inch MacBook Pros, a Lenovo W series, and a server farm.
  24. Do you use your own personal device for work?
    Nope – Rapid7 gives us everything we need to do our jobs correctly.

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