Citizen engagement key to successful smart cities
Internet of Things (IoT)

Citizen engagement key to successful smart cities

Improving the lives of citizens is at the heart of the smart city concept. Even so, many city leaders often focus on the technological infrastructure of smart cities, looking at issues such as CO2 emissions, congestion, energy and data integration etc., rather than the end user.

It’s worth taking note, however, that according to an Intel-sponsored study by Juniper Research, smart cities are estimated to have the potential to ‘give back’ 125 hours to a residents every year.

“There tends to be a focus on the technical underpinnings of building a data-centric world, but we can’t overlook the importance of the real human benefits that smart cities have,” says Windsor Holden, head of forecasting and consultancy at Juniper Research. “Connected communities, municipal services and processes have a powerful impact on a citizen’s quality of life.”

Smart City projects need to get smart about their data in the face of GDPR requirements. Find out Why GDPR means Smart Cities need to move on from an ‘Open Data’ approach

In order to develop a truly successful smart city, analysts believe that citizen engagement is crucial. In her recent report for analyst firm Gartner, research vice president Bettina Tratz-Ryan says the way forward is a community-driven, bottom-up approach. She notes that residents should be involved in the design and development of their smart city from the get-go, rather than city leaders following a top-down policy that focus specifically on the technology platforms.

You’re viewing IDG Connect Insider content. Please enter your email to continue.


«IDG Research: The state of the digital business transformation landscape


On the edge of IoT as 5G comes of adolescence »
Keri Allan

Keri Allan is a freelance journalist and editor who has been covering the engineering and technology sector for over 15 years, writing for titles including E&T Magazine, The Engineer and Arabian Computer News.

Our Case Studies

IDG Connect delivers full creative solutions to meet all your demand generatlon needs. These cover the full scope of options, from customized content and lead delivery through to fully integrated campaigns.


Our Marketing Research

Our in-house analyst and editorial team create a range of insights for the global marketing community. These look at IT buying preferences, the latest soclal media trends and other zeitgeist topics.



Is your organization fully GDPR compliant?