CIO role has evolved to business wide broker

CIO role has evolved to business wide broker

The CIO has truly evolved into a broker. Results from one of the largest and most accurate surveys of the global CIO community demonstrates that CIOs are no longer managers of technology, but business leaders building teams and capabilities into an organisation to embrace the needs of digital markets.

Two thirds of organisations responding to the annual Harvey Nash/KPMG CIO survey allow IT investments to come from the business lines, in collaboration with the IT team. The survey finds one in ten CIOs "actively encourage" what the survey calls "business managed IT".

Harvey Nash/KPMG says the move of the CIO to broker is "a new relationship between business and IT". In truth the CIO moving away from managing technology and towards managing business outcomes has been an ongoing trend for the role since mobility brought the consumerisation of end-user IT and cloud computing revolutionised infrastructure.

"Successful leaders are swapping control for influence," the report rightly points out. "And stepping up how they partner with the business. For many organisations the concept of a ‘traditional' IT department is anathema to them." Free of the traditional IT department the survey demonstrates that the broker CIO is data focused. "Digital leaders are more than twice as likely to maximise the value of the data they hold. They do this by hunting, harvesting and curating data that can be used to teach machine learning models, AI and to monetise new assets."

With two thirds of respondents stating that business lines invest in IT, a new dynamic between the most senior technology leader and the organisation has arisen. This new dynamic is seeing CIOs working closely with the board and the CEO to "prioritise value creation". As a result the survey finds that CIOs are increasingly on the executive team and working with all areas of the organisation to help it react quickly to changes in market demands.

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Mark Chillingworth

Mark Chillingworth is a CIO and CTO journalist, ghost writer, moderator and advisor with over 11 years experience. From 2010 to 2016 he was Editor in Chief of the award-winning CIO UK. In 2011 he created the CIO 100, an annual transformation power list of the UK’s most influential CIOs and launched the UK’s first CIO Podcast in 2016.

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