Typical 24: Arnold Aguilar, VIRTUS Data Centres

What do working professionals really do all day?

IDG Connect is looking to speak to IT, business and marketing professionals across the spectrum to discover more about their very different, typical working days…


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Arnold Aguilar

Job title:  Data Centre Manager

Company: VIRTUS Data Centres

Location: London, UK

Years’ experience: 11 Years


  1. What time do you reach the office each day?
    Usually get to work at about 9:00 AM.
  2. Is your job varied?
    Yes, each day is very different. At some point I could be dealing with a technical aspect such as diagnosing a UPS fault, then later during the day I could be dealing with customer requirements in providing advise on how their circuits can be provided.
  3. Is your job creative?
    Yes, I’d like to think so. Each customer’s requirements are different and fitting those requirements into technologies can be very challenging.
  4. What do you spend the majority of your time doing?
    Managing people and attending to customer requirements makes up majority of my day. Our business relies on our robust infrastructure and I need to ensure that facilities team are completing all maintenance on time to avoid any catastrophe that could impact our operation. At the same time, I need to attend to customer needs in providing costs, solutions and advise on their connectivity.
  5. Do you personalise your desk?
    My office desk is basically my second home and I have made it so that every bit of space on my desk serves a purpose (i.e. pens on the left and speaker control on the right so I can turn down my music when I receive/make calls).
  6. Would you describe yourself as creative?
    Yes, the only certain thing in this world is change and therefore I have to be able to adapt to fulfil customer needs.
  7. Do you have any quirky daily rituals?
    When I get in the morning, I drop my bag under my desk, login to my PC and turn on capitalone.com hoping they play my favourite Bieber song, “Purpose”. Then get a cup of coffee while my PC starts up, catch up with my team onsite as I wait for my cappuccino to brew then go back to my desk and read emails while I drink my coffee.
  8. Do you tend to work on your own or with colleagues?
    As a Data Centre Manager, there are huge areas of responsibilities where I have to work closely with experts and make decisions based on the advice of my team.
  9. How many hours on average do you work a day?
    Our data centre is in operation 24 x 7 x 365 days a year. Since we have customers located all over the globe, even though we are not expected to work those hours, we sometimes have to attend to their needs regardless of the time and place. For example, just a week ago as I was snowboarding down the slope in Bulgaria, I had to attend to a customer call. Mobile working at its best!
  10. Roughly how much time do you spend each day on email? Taking calls? In meetings?
    50% of my day is spent on dealing with emails, 30% in taking/making calls and 20% in meetings.
  11. Do you use social media much for work?
    Yes, networking sites such as LinkedIn. It has good learning videos and is a place where I can learn from others.
  12. What do you enjoy most about your work?
    Providing solutions, dealing with challenges knowing that I have the support of my management.
  13. What type of music (if any) do you listen to at work?
    I have learnt to appreciate any type of music but do prefer an upbeat genre. I like to listen to pop/house/RnB.
  14. What do you do for lunch?
    I usually have my lunch at my desk but do ritually go for a 30-minute walk at some point during the day. This is where I do most of my creative thinking.
  15. Do you socialise with work colleagues?
    Yes. We do try to spend time together on a quarterly basis during an offsite meeting or over a pint, which I think I prefer.
  16. Are there any tasks (through your career) you’ve been especially glad to get rid of?
    Fixing legacy issues is always challenging, especially areas where it requires a lot of admin work.
  17. What is your last task of your day?
    I have set myself a goal that I read all emails I receive. At the end of each day, I make sure that all emails are responded to and archived.
  18. How do you like to relax after work?
    I play rugby on Tuesdays, go to the cinema on Wednesdays and Thursdays and catch up with friends on Fridays. 
  19. Do you keep checking email through the evening?
    I guess I am guilty of reading and responding to emails just before I go to sleep and the moment I wake up in the morning.
  20. Do you take work projects home with you?
    I avoid taking projects home with me unless I really have to.
  21. What would you say to your 20-year old self?
    Take more risks, try something different, don’t be scared to make mistakes, and learn from them.
  22. If you could try out any job for a day, what would you choose?
    I would be a chef. I always enjoy cooking and it has always been a dream to one day maybe setup my own restaurant.
  23. What device did you use to answer these questions?
    My work laptop.
  24. Do you use your own personal device for work?
    No, apart from my internet at home.