How to scale an RPA robot economy upwards (& outwards)

Businesses need to scale, but how does it work in the real world and how do you handle the challenges it presents?

The tech industry loves to tell us how tough it is to scale, but it usually fails to explain what scalability means in the real world and what we should do about the challenges it presents when we do need to turn up the volume.

Obviously, business needs to scale its technology usage all the time. When a particular line of business, department or entire company's commercial proposition does well, then we need to scale, sometimes sideways, but almost always upwards.

In reality we know that scalability is tough because what works well on one computer does not necessarily work when spread and/or duplicated across a cluster or network of machines. Technology architecture is a lot like physical architecture in that a one-story house has a much more basic design pattern than a skyscraper.

Scalability-as-a-Service, huh?

Scaling upwards is tough because we need to accommodate for more data throughput, more processing power, more memory, more calls to a database or some big data analytics engine and more storage to back the whole process up. Despite the growth of cloud computing and service-based computing structures, there's a reason we don't talk about Scalability-as-a-Service. It's because it doesn't really exist and you can't just turn scale on, or indeed off.

As a case in point example of how scalability can work effectively in the real world, software automation company UiPath has explained how its customers using its technology can plan for scaled growth. Known for its specialism in Robotic Process Automation (RPA), UiPath's Chief Marketing Officer Bobby Patrick has detailed the road to sustainable growth.

For the uninitiated, RPA is defined as the ability for software robots (or bots) to observe the actions carried out by humans using computers and be able to successfully emulate those tasks. Often associated with Artificial Intelligence (AI), basic RPA is simply ‘screen scraping' to ape a human user's actions. More sophisticated RPA has an appreciation for tasks in the wider context of business logic and total organisational process.

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