Robotic Process Automation (RPA): Buyer's guide and reviews October 2019

Discover what real IT Central Station users think of robotic process automation solutions.

By 2021, Forrester predicts that there will be more than four million robots doing office and administrative work as well as sales and related tasks. And, as robotic process automation becomes more popular, more and more businesses will look to implement RPA projects of their own.

But, as the market becomes increasingly saturated with different vendors all claiming their solution is the best, how can you be sure which one is right for your business?

IT Central Station put together a new, independent report based on real users' feedback. The 38-page document provides an overview of the 10 best vendors alongside a summary of the top robotic process automation solutions offered by these companies.

Rating the top robotic process automation solutions

IT Central Station outlined an initial 36 solution providers in their vendor directory and selected 10 standout robotic process automation solutions, UiPath, Automation Anywhere, Blue Prism, Kryon RPA, IBM Robotic Process Automation, Kofax RPA, WorkFusion, Nice Robotic Automation, Pega Robotic Process Automation, and ANTstein, to compare in this buyer's guide.

The criteria used to evaluate the solutions consists of product reviews, ratings and comparisons to other solution providers. Each offering included in the report is accompanied by a sample of its customers, its top comparisons and some also have a breakdown of the industries and company size the majority of their reviewers originate from listed.

All the reviews included in the report have been posted in the 24 months prior to publication and are from real, authenticated users. These reviews are comprised from a selection of four key topic areas to ensure readers get an unbiased overview of each offering. These topic areas consist of the most valuable features of the solution, the improvements it made to the users' organisation, how the solution could be improved upon to and where relevant, its pricing, set up cost and licensing fee.


Based on tens of thousands of comparisons and dozens of bespoke reviews this short report offers unbiased feedback on the most widely used robotic process automation solutions in the marketplace today.