Can technology help recruit a diverse and inclusive workforce?

Some organisations are still struggling to embrace D&I, and the problems usually start with the first step: the hiring process. How can enterprises use technology to employ a more diverse workforce?


Arctic Shores’ report highlights how despite the fact that 81% of organisations are conducting unconscious bias training–and rising to 92% for the tech sector–businesses are still struggling with Diversity and Inclusion (D&I).

D&I are two important areas of focus, and although businesses are increasing both time and investment into developing an inclusive workplace culture, they should be focusing on the first step - the hiring process.

The trouble with the way many businesses currently hire employees is that it doesn't address unconscious bias - for example when recruiters follow their gut instincts with candidates, or they make decisions based on data from application forms and CVs. While this can lead to a culture fit for the organisation, it can also leave out potential hires who may not ‘click’ with recruiters.

Robert Newry, CEO at Artic Shores, says, “Traditional approaches to recruitment – like CV screening or skills tests – are an imperfect snapshot of a candidate’s suitability. To really see a person’s potential, employers need to look more deeply and start with the perspective of ‘seeing more’ in their talent discovery process. This is why leveraging the right technology is so vital.”

The challenges of embracing D&I

Stacey Kane, Business Development Lead at EasyMerchant, explains that the reason some companies are slow to embrace D&I is because they don't see the commercial value. “When a company is already doing well, leaders frequently lack commercial incentives to change the status quo and invest in D&I. D&I initiatives take a significant amount of time and effort to put into motion because redefining company culture and employee attitudes cannot be accomplished instantly, so most companies that are already doing well see no commercial benefit to it.”

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