Dave Paulding

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Cloud Computing

Dave Paulding (Global) - A Look Behind the Cloud: Uncovering Hidden Costs

In this blog post, Dave Paulding discusses the different options for cloud computing and can help you identify and avoid the hidden costs.

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Dave Paulding (UK) - The Best Way to Run a Contact Centre is not to Have a Contact Centre

When a customer needs to contact a company or a government body, the over-riding demand is that the query should be answered fully, accurately and promptly. The...

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