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    IT Service Management (ITSM)

IT SERVICE MANAGEMENT (ITSM)

ITSM: Why it is Time for Radical Change

Paul Wilkinson explains why he believes in the ABC approach to ITSM

   

Your Search returned 22 results from our White Paper Library

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    IT Service Management (ITSM)

BMC Software

Business Management

ITSM Processes for Hybrid Cloud Governance

See how you can leverage agile ITSM processes to deliver a trusted, governed and compliant cloud to your business and ensure long-term cloud success.


BMC Software

Business Management

Selecting a Hybrid Cloud and Virtualization Management Solution...

The fast-evolving market for hybrid cloud and virtualization management offers many options—but which is right for your business?


BMC Software

Business Management

Faster, More Accurate Decision with IT Operations Analytics...

Empower IT to drive success in the era of the digital enterprise


Consolidate Get Control of Service Desk

Business Management

Consolidate Get Control of Service Desk

Read the eBook and learn how to consolidate and get control of your service desk. 


ServiceNow

Business Management

Delivering Service Management That People Actually WANT...

Watch this On-Demand webinar and learn how to eliminate the friction between internal service providers, automate the flow of work, removing email and...


ServiceNow

Business Management

IT Service Management Blueprint – Define Your Services

Find out how to deliver your IT services more efficiently.


HEAT Software

Business Management

Unlocking IT Shackles to Increase Business Productivity...

Find out how IT can become an enabler, rather than a barrier to business growth and productivity.


Cherwell Software

Business Management

Why You Need a Codeless Service Management Tool

This article discusses what codeless means, what codeless can do for an organisation and what to look for in an IT service management (ITSM) tool when...


Cherwell Software

Business Management

5 Habits of Highly Effective Service Management Leaders...

This eBook lists five highly effective skills service management leaders need to gain and leverage to elevate their, and their team’s, role into a leadership...


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