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Top Tips: CRM is languishing – rebrand, relaunch or reposition?...

What can firms do to resuscitate their languishing CRM systems?


SAP takes aim at “legacy CRM” of Salesforce

The German giant is targeting with forthcoming products and claims the cloud firm is past its best


Your Search returned 9 results from our White Paper Library

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Sales and Marketing Software

Connections & Verse demo

Here is a link to a free trial that gives you 60 days access to an integrated suite of collaboration tools. It also provides unlimited web meetings for...

CRM Software

Accelerate Your Sales Performance

This eBook presents the case for why cold calling is not dead.

CRM Software

Your Complete CRM Handbook

This paper reveals seven signs your business needs a CRM.

CRM Software

Accelerate Your Sales Performance

This eBook looks at seven ways to help you improve your sales performance

Cloud Computing

How a CRM Helps Your Business Grow

This eBook looks at how a CRM can help your business grow


E-Commerce Solutions

2016 State of Digital Commerce Report: A New Era of Commerce...

This report explores the challenges, pain points and opportunities for growth across B2Band B2C markets around digital commerce.



Driving Customer Centric Collections

New approaches to debt collections are customer centric. Read how you can combine business insights and new technology for an effective approach.


CRM Services

Are You Enabling Extraordinary Customer Journeys?

This report highlights the value a omnichannel contact centre can bring to your Customer Relationship Management strategy.


CRM Software

Magic Quadrant for the CRM Customer Engagement Centre

This Magic Quadrant for CRM customer engagement centre highlights the capabilities of the best vendors in the market.

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How a Washington crackdown on Huawei could backfire for everyone

Phil Muncaster reports on China and beyond


5G is over-hyped and expectations need reining in

Dan Swinhoe casts a critical eye on the future


What can we learn from tech initiatives in the Middle East?

Keri Allan looks at the latest trends and technologies

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Should the government regulate Artificial Intelligence?