Business Management

Customer Communications: Building a Successful Omnichannel Solution

Category Business Management

Type Webcast

Publish Date January 12 2020

Overview

Customer communications are critical to a successful business strategy. Keeping in touch with customers is key to increasing loyalty and spurring repeat sales. But in the digital era, customer communications are changing. Print communications are giving way to electronic. A new IDG MarketPulse survey tracks how organizations are grappling with that transition and points the way to a winning omnichannel strategy.

Our Case Studies

IDG Connect delivers full creative solutions to meet all your demand generation needs. These cover the full scope of options, from customized content and lead delivery through to fully integrated campaigns.

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Our Research

Our in-house analyst and editorial team create a range of insights for the global B2B technology community. These look at the latest IT trends and other zeitgeist topics.

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Poll

Do you think your smartphone is making you a workaholic?