Salesforce new
Business Management

Expert Insight eBook – Human Centric Service In A Time of Crisis

Provided by Salesforce

Category Business Management

Type White Paper

Publish Date June 04 2020

Overview

In today’s digitally driven environment, the need to create human-centric services has never been more important. Whilst organisations advance further in digital platforms to provide scale and efficiency in their service delivery model, there remains a real fear for brands in becoming disconnected and distant from their customers. This white paper examines human centricity and the latest innovations helping to redefine customer experience today.

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Our Case Studies

IDG Connect delivers full creative solutions to meet all your demand generation needs. These cover the full scope of options, from customized content and lead delivery through to fully integrated campaigns.

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Our Research

Our in-house analyst and editorial team create a range of insights for the global B2B technology community. These look at the latest IT trends and other zeitgeist topics.

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Poll

Do you think your smartphone is making you a workaholic?