Salesforce new
Business Management

Expert Insight eBook – Human Centric Service In A Time of Crisis

Provided by Salesforce

Category Business Management

Type White Paper

Publish Date June 04 2020


In today’s digitally driven environment, the need to create human-centric services has never been more important. Whilst organisations advance further in digital platforms to provide scale and efficiency in their service delivery model, there remains a real fear for brands in becoming disconnected and distant from their customers. This white paper examines human centricity and the latest innovations helping to redefine customer experience today.

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