Oracle
Software

Scaling Up Your Customer Service Capabilities with Conversational Interfaces

Provided by Oracle

Category Software

Type Webcast

Publish Date August 12 2020

Overview

Digitalisation is transforming the customer service and support capabilities of organisations around the globe. However, Covid-19 has completely disrupted how brands engage with their customers. As organisations adapt to this new world, they must ensure they do so in a sustainable and scalable way. This webcast discusses how businesses can improve their customer service capabilities by utilising conversational interfaces.

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