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Business Management

5 Ways to Wow the Connected Customer

Provided by LogMeIn

Category Business Management

Type White Paper

Publish Date January 08 2017

Overview

Contact centers today often resemble the eye of the storm – with employees bearing the brunt of it. As consumers become even more attached to their smartphones, tablets, and digital accessories, contact center agents must interact with customers who are more connected, more distracted, and more demanding than ever, expecting immediate solutions to their needs. Read on for five ways to stay ahead of the curve.

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Poll

Do you think your smartphone is making you a workaholic?