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Business Management

Your Complete CRM Handbook

Provided by Salesforce.com

Category Business Management

Type White Paper

Length 17

Publish Date September 06 2016

Overview

Small businesses tend to just use a simple Excel spreadsheet or jot down notes about customers and incoming orders. But as their businesses grow, this form of record-keeping can no longer be sufficient. This paper presents a list of warning signs that it may be time to get a CRM and reveals how to craft a CRM strategy. 

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