Pgi
Business Management

2019 Future of Business Communication – Communication Elevated

Provided by PGi

Category Business Management

Type E-Book

Publish Date September 18 2019

Overview

Digital transformation is impacting every aspect of the business, but perhaps none so more than communication. By breaking down silos and increasing collaboration, communication is the foundation on which all other digital transformation initiatives are built.

In PGi’s 2019 Future of Business Communication eBook, thought leaders from across the industry explain how communication trends are impacting business performance, customer satisfaction and employee productivity. In each case, they found that communication is becoming a differentiator and a competitive advantage; businesses that are better at facilitating communication will be more creative and innovative, making them more likely to outperform their less collaborative and communicative competitors. The disruptive technologies discussed in this year’s edition include:

  • CPaaS
  • Blockchain
  • Artificial Intelligence
  • Mobile
  • Live-Streaming

 

This eBook outlines what trends are impacting how future communication will be conducted.

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Our Case Studies

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Our Research

Our in-house analyst and editorial team create a range of insights for the global B2B technology community. These look at the latest IT trends and other zeitgeist topics.

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