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Improve Travel, Expense, and Invoice Management to Drive Better Emplolyee Experience

Provided by SAP Concur

Category Finance

Type Analyst Report

Publish Date February 22 2020


It's no surprise that a productive employee is an engaged employee, and an engaged employee is good for your business. In October 2019, Forrester and SAP Concur conduced an online survey with 476 ITDMs responsible for corporate-level technology investment at global enterprises. The research shows that as employee experience (EX) becomes a critical driver of business success, firms must focus on optimising the process and tools which impact employee's daily activities - such as travel, expense and invoice management. According to the survey, 63% of survey respondents name travel and expense management software as one of the most important tools when it comes to good EX. This Forrester report explores these results in full.

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