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HFS Top 10 Cognitive Assistant Service Providers

Provided by IBM

Category Software

Type Analyst Report

Publish Date April 29 2019


Cognitive assistants are considered the intelligent, automated interactions that replace or augment human customer-facing transactions and processes. They typically exhibit characteristics of smart analytics and AI and are part of the evolution on the continuum of service agent automation and intelligence. This report reveals the top 10 Cognitive Assistant Service Providers and explores the emerging service provider ecosystem for conversational services and cognitive assistants.

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