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Business Management

Understanding the Impact of Emotion on Customer Experience

Companies too often shy away from focusing on the emotional dimension of CX because emotions seem abstract, intangible, and irrational. What they don’t realize is...

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Business Management

Cloud Service Automation: Open, extensible IT control point for Hybrid IT

Adopting cloud computing allows your organization to meet unprecedented demand for resources, applications, and services. However, without a unified lifecycle management...

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Business Management

Achieving Optimal IFRS 9 Compliance

The introduction of IFRS 9 compliance for banks is undoubtedly going to have a significant financial impact on banks and bring with it a number of implementation...

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Business Management

Turn Big Data into Big Business: The Secret to Improved IT Operations

Gain Operational Intelligence to Drive Greater Business Value Technology is transforming how organizations interact with prospective customers; deliver new, engaging...

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Business Management

Agile Infrastructure Monitoring for the Application Economy

The new application economy is rife with opportunities for organizations that can rise to the challenge. But to innovate and meet new customer demands, you’ve got...

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Business Management

Securing the Datacenter from Advanced Threats

Datacenters play a key role in the financial industry yet they face an ever growing number of threats. As a result, the challenge of providing safe and secure datacenters...

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Business Management

Don’t Get Left Behind – The Business Benefits of Achieving Greater Cloud Adoption

Cloud adoption is growing but few companies have advanced cloud strategies in place. This IDC whitepaper examines the business benefits of greater cloud adoption...

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Business Management

Tech deficit

The digital economy is opening the doors to new technologies but this means requirements have increased while budget allocation remains the same. This report outlines...

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Business Management

Forrester: Performance and Flexibility Serve the Enterprise

Forrester Consulting conducted a survey to reveal what types of challenges enterprise hardware and operating systems are facing with the increasingly demanding workloads...

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Business Management

Insider Threat - Spotlight Report by Information Security

Highly publicized insider data theft highlights the increasing need for better security practices and solutions to reduce the risks posed by insider threats. This...

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Content Library

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