Human Resources

Typical 24: Glynn Robinson, BJSS Ltd

IDG Connect is looking to speak to IT, business and marketing professionals across the spectrum to discover more about their very different, typical working days…

Glynn Robinson

  Job title: Managing Director

  Company: BJSS Ltd

  Location: Leeds/London, England

  Years’ experience: 25



1.    What time do you reach the office each day?
I often start the day with calls and then aim to be in the office between 8.30 and 9am. On the days I am moving between our offices and visiting clients, I try to set off pretty early.


2.    Is your job varied?
My job is certainly varied and this is one of the best things about the role. As well as liaising with our internal team, I speak regularly with clients including senior representatives. I am also involved in finance as well as delivery, and although the variety can make the job a little hectic, I would rather it be that way.


3.    Is your job creative?
As an organisation we are always looking at creative ways of solving complex issues. As I am often involved in this process I would say it is a creative job. In addition, I encourage everyone in the organisation to use their individual creative talents to provide innovative solutions.


4.    What do you spend the majority of your time doing?
The majority of my time is spent liaising with existing or prospective clients about the services BJSS offers and how we can help their business grow. I also spend a lot of time with the management team to discuss organisational development and internal improvements.


5.    Do you personalise your desk?
We have what we call an ‘egoless culture’ at BJSS and many of the staff use hot desks, so I often jump onto a desk that is available, depending on which office I am working from.


6.    Would you describe yourself as creative?
I’m not creative in the accepted sense, but I have always enjoyed making things, and it was the most rewarding part of my time as a developer.


7.    Do you have any quirky daily rituals?
Not that I can think of, though my colleagues might disagree.


8.    Do you tend to work on your own or with colleagues?
I do both and enjoy it that way. I’m lucky to have such a strong team working with me and my time working with them tends to be where the ideas come from, as well as the challenges.


9.    How many hours on average do you work a day?
In the region of ten or eleven I would guess.


10.  Roughly how much time do you spend each day on email? Taking calls? In meetings?
There are some days when one meeting can take up the whole day, and other days when I’m only in two or three short meetings. I would estimate that on average half my day is spent in meetings or on phone calls, and I tackle emails for three hours or so. Email can take up as much time as you let it, so it’s important not to get drawn into too many email conversations.

11.  Do you use social media much for work?
I would say I am more of a ‘follower’, as I tend to only re-tweet the more interesting posts from our corporate Twitter feed.


12.  What do you enjoy most about your work?
The most satisfying thing about my work is the frequent response I get from clients about successful deliveries. Being able to improve a client’s process, save them money, and give them a competitive advantage makes me feel very proud of our team.


13.  What type of music (if any) do you listen to at work?
I don’t listen to music at work. I think it blocks you off from what is going on around you and can put up a barrier between you and your colleagues.


14.  What do you do for lunch?
Often I just grab a sandwich and work at a desk. Sometimes I take a few minutes and have a ‘head clearing walk’ and on other occasions I go out with clients or colleagues.

15.  Do you socialise with work colleagues?
Yes, whenever I can. We have regular socials at each office and I also cycle and run with a few colleagues. We also have weekends away which are a great time to catch up.


16.  Are there any tasks (through your career) you’ve been especially glad to get rid of?
I can’t think of any specific tasks I’m glad to have left behind. I have enjoyed taking on new responsibilities as my role has changed. It’s nice to see other people develop and do the roles I’ve previously done.

17.  What is your last task of your day?
One last check of emails to ensure there is nothing urgent and if I’m at home there are family duties to see to, so my last task will be to test my daughter’s blood sugar levels.


18.  How do you like to relax after work?
Apart from spending time with my family and friends, I really enjoy cycling, running and some scuba diving which I’ve just recently started.


19.  Do you keep checking email through the evening?
I tend to – yes.


20.  Do you take work projects home with you?
Yes. Sometimes it’s unavoidable and can at times be the best place to get things done.


21.  What would you say to your 20-year old self?
“Gosh, you’re thin!” and maybe - “listen to other people because when a decision needs to be made it is better to have as much input as possible”.


22.  If you could try out any job for a day, what would you choose? 
I think I’d like to try my hand as a stage actor. I imagine the rush of adrenalin and the immediate response from the audience would be great. I’ve always had a secret desire to perform - but I can’t sing or dance!


23.  What device did you use to answer these questions?
MacBook Air.


24.  Do you use your own personal device for work?
Yes. I want as few devices as possible. As I have no need for a specific work device, having a work one and a personal one would make no sense to me.


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