Human Resources

C-suite career advice: Craig Malloy, Lifesize

Craig Malloy

 Company: Lifesize

 Job Title: CEO

 Location: Austin, Texas


What was the most valuable piece of career advice that you received?
For me, it was a case of learning from experiences. I started my career as a military officer and from my experience in the role I learned the importance of taking care of my team, putting their interests ahead of my own and leading from the front. The leadership skills that I developed over 9 years have served me very well in business, helping me to become the CEO I am today.

What was the worst piece of business advice that you received?
My first boss once said to me ‘let’s not confuse effort with results’ and it has always stuck with me. While it’s not the most constructive and motivating thing to hear for certain personalities, it is somewhat humorous and of course there is some truth in it – I admit that I do sometimes use it with my kids at home!

What advice would you give to someone starting their career in the tech industry?
Find something that you love to do and a role that is aligned with your passions. Whether that is in marketing, writing code, sales or finance – if you can find a job you are enthusiastic about, the chances are you are going to be successful. If you don’t find it straight away, keep looking. Don’t just chase a specific career because you think it will make you the most money, if your heart is not in it, you won’t be successful.

What tips would you give to someone aiming for a c-level position?
If you are serious about reaching the c-level, you need to gain experience from the core of the business. It is no use sitting on the periphery observing your company function, you must be fully invested in it. This is the place where you are going to learn the skills and insight to lead your team to success. For example, if you were to work at Lifesize, it would particularly helpful to have a background in product management, if you work in the automotive industry, you need to have worked in production and manufacturing so you have a firm grasp of the company.

Are you particularly proud of any career advice that you’ve given or the career route/development of anyone you’ve mentored?
When I reflect on my career and the aspects I am most proud of, it always comes back to my people. I find nothing more gratifying than watching my employees grow, both in their career and financially. Recently I had an email from someone who I hired back when he was first starting out in tech. I always knew he would do well, because he embraced the company vision and was committed to success. He recently thanked me for the opportunities that I had given him and told me that the financial stability his experiences have afforded him have enabled him to buy a house and send his children to college. That was very rewarding and humbling to hear.


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