C-suite talk fav tech: Mou Mukherjee, .CLOUD

C-suite talk fav tech: Mou Mukherjee, .CLOUD

Mou Mukherjee

Job title: Head of Registry Services

Company: .CLOUD

Industry: Domain Names (Internet technology)

Location: Toronto, Canada

Years’ of experience: 20


Mou Mukherjee is Head of Registry Services at .CLOUD, a top-level domain for modern business, managed by Aruba S.p.A — an Italian market leader in web hosting. Mukherjee helped launch .CLOUD and previously managed marketing communications and operations. Prior to joining Aruba, Mukherjee worked as an independent consultant and as an account manager for a marketing agency, where she designed and delivered several content marketing programs for clients including Intel Canada, HP Software, and Charbroil BBQ. Mukherjee’s career in the domain and hosting industry began back in 1998 when she worked at a startup web hosting company that was later acquired by AT&T.  


What is your favorite personal gadget? My iPhone is definitely my most useful gadget, however these days it’s more about the connectivity than the device itself. With the Internet of Things (IoT), practically anything can be considered a gadget or device. The cloud and emerging technology are making experiences more seamless. It’s very possible that in the future a car might be someone’s favorite gadget!

Do you have a favorite piece of personal software? I’m an avid Spotify user. Once music moved to the cloud, I was hooked! I love that it synchronizes across all my devices and that I can download my favorite playlists, handy for travel.

Another favorite app is a virtual meditation app called Insight Timer. They have meditations for everything from creativity to sleep, and a customizable timer.

What was the first piece of technology you got really excited about? In the early 1990s the first piece of digital communication that really excited me was email. That sounds absurd in today’s day and age but back then it was a big deal.

I sent my very first email from the university computer lab to my friend Tom who was in a different university. I left the lab for lunch and when I returned I got a response. All of this was on Unix-based systems which heightened the intensity because it was bright text on a black console, but at the same time you knew there was a human on the other side communicating with you. This was a special time too, as it was the beginning of commercial internet, or what we call the World Wide Web!  

What device improves your life most at work? The center of my work is my Apple MacBook Pro. It is where I do my most focused work. It’s powerful enough for work, and portable enough for travel.

What software keeps you most productive at work? Trello is a great app especially for mobile teams such as .CLOUD. We use Trello to keep track of our projects. It’s also useful for roadmaps, editorial calendars, and for visualizing any process. It’s flexible and a fun way to stay organized.

Is there any technology that has become extinct that you would like to resurrect? With technology almost everything evolves and gets better. So I don’t see the need to resurrect anything! I understand that some things may have sentimental value. I think it’s more about what technology might be making extinct, like real human connection?   

Is there any technology you would personally recommend that you don’t think enough people know about? (Hardware or software, work or personal) Find technology that inspires you and your team. It’s amazing what the right tool can do to enhance teams. There are many tools that are transforming the modern workplace like Slack, Trello, and Jira.

I also think we are just seeing the beginning of AI tools like virtual assistants and bots, which are reshaping our modern lives. In sales, marketing and ecommerce environments, they are redefining how business is done.

Do you think anything about your personal use of tech would surprise your colleagues? As much as I love technology and as ingrained as it is in my professional and personal life, there are times when I purposefully disconnect. I turn off my notifications, grab a cup of tea, put on some ambient music, and work intensely on a problem or project. I came across this video on YouTube called Productivity Hacks - Deep Work which inspired me to create my own format for focused work. Also believe it or not, you can also be over-focused and you need to switch gears. There are actually two types of thinking, focused thinking and diffuse thinking. To learn more about this, especially if you are learning a new skill or subject, I recommend this free course on Learning How to Learn.


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