- Budgeting, Planning & Forecasting
- Enterprise Accounting Software
- Financial Management Solutions
- Small and Medium Sized Business Accounting Software
- Treasury, Cash and Risk Management
- Business Activity Monitoring (BAM)
- Business Intelligence Software
- Business Process Management (BPM)
- Enterprise Performance Management
- Reporting and End-User Query Tools
- RFID-- Radio Frequency Identification
- Warehouse Management Software
- Customer Experience Management (CEM)
- Customer Information Management
- Sales and Marketing Software
- Enterprise Asset Management (EAM)
- Facilities Management and Maintenance
- Electronic Medical Billing Systems
- Healthcare Inventory Management
- Employee Benefits Administration
- Employee Relationship Management (ERM)
- Human Resources and Payroll Software
- Learning Management Systems (LMS)
- Workforce Planning and Management
- Enterprise Content Management
- Information Lifecycle Management
- Advanced Planning and Scheduling
- Integrated Manufacturing Solutions
- Manufacturing Enterprise Resource Planning (MERP)
- Product Life Cycle Management (PLM)
- Project Management Solutions
- Resource Planning and Scheduling
- Web, Video and Audio Conferencing
- Data Center Power Management
- Software-Defined Data Center (SDDC)
- Cloud Computing Applications
- Database Planning and Implementation
- Enterprise Application Integration
- Enterprise Application Integration Middleware
- Service Oriented Architecture (SOA)
- Business Service Management (BSM)
- Business Technology Optimization
- Enterprise Architecture Management (EAM)
- Enterprise Resource Management
- Enterprise Resource Planning (ERP)
- Information Technology Infrastructure Library (ITIL)
- IT Service Management (ITSM)
- Project Portfolio Management (PPM)
- Technology Planning and Analysis
- BYOD (Bring Your Own Device)
- Managed Service Provider (MSP)
- Network Configuration Management Software
- Fraud Detection & Prevention
- Intrusion Detection and Prevention
- IT Security Frameworks and Standards
- Threat and Vulnerability Management
- Virtual Private Network Security
- Data Center & Storage Solutions
- Network Attached Storage (NAS)
- Remote and Offsite Data Storage
- SAN Virtualization and Consolidation
- Application Lifecycle Management (ALM)
- Application Performance Management (APM)
- Enterprise Systems Management
- Software as a Service (SaaS)
- Software Configuration Management (SCM)
- Natural Language Processing (NLP)
- Electronic Catalog Management
- Electronic Commerce Interchange (EDI-XML)
Posted by Tracy Mayor
on June 17 2013
Jacqueline Palumbo needs to draw a deep breath before ticking off all the reasons for her long tenure in American University's Office of Information Technology (OIT), where she has worked in one capacity or another for the past 15 years.
IT team members Laurie Ambach, Kamalika Sandell, Terry Fernandez, CIO Dave Swartz, Cathy Hubbs and Sharjil Hasan. Courtesy of American University by Jeff Watts.
First, there are the benefits of working for a university: a campus that's close to downtown Washington but is still secluded and leafy; a vibrant, stimulating intellectual environment; generous vacation and leave policies; on-site child care and preschool; and full tuition remission for employees, spouses and their children. Palumbo earned a graduate certificate in organizational change from American University, and her husband received an MBA.
OIT's environment is challenging yet supportive, says Palumbo, who participates in OIT's mentoring program as both a mentor and a mentee. In 2011, she won a Campus Partner award, one of several awards that are part of a robust employee recognition program. "My position is always evolving. I'm never bored," says Palumbo, currently manager of training and performance improvement.
Her manager, Steven Munson, a director in enterprise systems, says that sentiment is just what OIT is looking for in its workforce, which numbers about 80 employees. "We have a tremendous amount of opportunity for people to step up to more of a leadership role, grow their skills in a different technology, or join a collaborative team," he says. "This is not a rigid organization where you're stuck in your role."
Next: Employer scorecard: Who's tops for training, benefits and more?
Tracy Mayor is a features editor at Computerworld.
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