utahtransitauthorityedisonpascasciosrericcallisonsarahlinbethwavrek100677955orig

Utah Transit Authority

Utah Transit Authority has one of the largest service areas of any public transportation agency in the country, operating in six counties that span 1,400 square miles and are home to 80% of Utah residents.

To keep trains on schedule, assess gaps in coverage, pinpoint causes of delays and identify ways to improve services, UTA employees once had to access a huge amount of data from multiple sources and then analyze it manually in Excel — or wait for IT to create custom reports.

To automate the process, the UTA implemented an analytics platform that brings all of that information together. Using several tools from Information Builders, including the iWay DataMigrator, the WebFocus business intelligence portal and the InfoAssist intelligence and integration technologies, it was able to provide users with guided self-service analytics tools to query and visualize data through dashboards.

"The project was to bring in a set of analytic reporting tools to change the business culture to an integrated data view or one source of the truth," says David Snyder, the UTA's development manager. "Business people have begun to rely on the various portals and dashboards we have already completed."

Eric Callison, manager of service implementation and analysis, says having data available in a dashboard allows employees in all departments to access information quickly and answer their own questions, which "greatly reduces the amount of time analysts have to spend on data preparation and elementary number-crunching."

 

IDG Insider

PREVIOUS ARTICLE

« Emerging technologies are poking holes in security

NEXT ARTICLE

Move over EVs; hydrogen fuel cell vehicles may soon pass you by »
author_image
IDG Connect

IDG Connect tackles the tech stories that matter to you

  • Mail

Recommended for You

20 Red-Hot, Pre-IPO companies to watch in 2019 B2B tech - Part 1

Martin Veitch's inside track on today’s tech trends

Training and certification for a cloud native world

Keri Allan looks at the latest trends and technologies

Unicorns are running free in the UK but Brexit poses a tough challenge

Trevor Clawson on the outlook for UK Tech startups

Poll

Do you think your smartphone is making you a workaholic?