jas7929aa737x400100702220orig

Samsung: "Very soon we will be sharing root cause report on Note7"

Samsung Electronics America President and COO Tim Baxter didn't mess around during the company's press event at CES 2017 in Las Vegas this week: He addressed the company's tough 2016 and fiery Note7 phablet debacle right away.

Baxter began: "As you know, this year was a challenging year for Samsung. Some of you were directly impacted and certainly many saw the media coverage, especially about the Note7. We continue our intensive efforts internally, and with third-party experts, to understand what happened and to make sure it doesn't happen again. And very soon, we will be sharing the root cause report on the Note7." (See Baxter's talk in the video below at about the 33-minute mark.)

Samsung has previously issued apologies regarding the Note7, which overheated and even burst into flames due to a lithium ion battery problem.

Samsung did not say exactly when the report about its ill-fated Android smartphone would be revealed, but it is believed to have been completed and could be issued as soon as this month so that the company can put the Note7 behind it.

MORE: Our interactive timeline of Samsung's phenomenal Note7 phablet flame-out

Baxter in his CES talk moved on to tout Samsung's market share growth in the United States in everything from TVs to wearables to, yes, phablets.

The company mainly used CES to make numerous announcements, including a partnership with Under Armour regarding fitness apps, new Chromebooks developed with Google, and a new gaming notebook called Odyssey.

MORE on the Hottest Products Being Introduced at CES 2017 

IDG Insider

PREVIOUS ARTICLE

« Nvidia's first HDR G-Sync monitors are basically the holy grail of PC displays

NEXT ARTICLE

Razer unveils Project Ariana, a 4K projector that blurs the line between your screen and living room »
author_image
IDG Connect

IDG Connect tackles the tech stories that matter to you

  • Mail

Recommended for You

International Women's Day: We've come a long way, but there's still an awfully long way to go

Charlotte Trueman takes a diverse look at today’s tech landscape.

Trump's trade war and the FANG bubble: Good news for Latin America?

Lewis Page gets down to business across global tech

20 Red-Hot, Pre-IPO companies to watch in 2019 B2B tech - Part 1

Martin Veitch's inside track on today’s tech trends

Poll

Do you think your smartphone is making you a workaholic?