samsunggalaxynote7firebatteryexplode100686346orig

Samsung to brick remaining Galaxy Note7s through software update

The days are numbered for the last remaining Galaxy Note7 holdouts. In an effort to safeguard any devices that are still in circulation, Samsung announced it will be pushing out a software update that will prevent charging, effectively bricking the beleaguered handset.

In a press release, Samsung said that while it has had “overwhelming participation” in the Note7 U.S. recall program, some 7 percent of devices remain in customers’ hands. Starting Dec. 19 and rolling out over the following 30 days, the company will be working with carriers to ensure any outstanding devices are rendered inoperable and returned, though it remains to be seen how cooperative they will be.

In a statement released shortly after Samsung’s announcement, Verizon said it will not be taking part in the update “because of the added risk this could pose to Galaxy Note7 users that do not have another device to switch to. ... We do not want to make it impossible to contact family, first responders, or medical professionals in an emergency situation.”

The update coincides with a move by Samsung to place “functional limitations” on battery charging, Wi-Fi, and Bluetooth in Canada, as well as restrict access to any Canadian cellular network. 

After Samsung’s own voluntary recall of the device failed to stop the phones from catching fire and exploding, the U.S. government issued an official recall of the Note7 in September to prevent further incidents. Samsung has been mum on what caused the issue, but signs point to a case that was too thin for the battery.

The impact on you at home: If you are one of the people still clinging to your Galaxy Note7, give it up. This is an issue of safety, and Samsung is doing the right thing to make sure all Note7 are safely returned. Those who still have one can find Samsung’s guidelines for returning it here.

IDG Insider

PREVIOUS ARTICLE

« Obama orders review of election hacks as Trump doubts Russia's role

NEXT ARTICLE

Ransomware attacks against businesses increased threefold in 2016 »
author_image
IDG News Service

The IDG News Service is the world's leading daily source of global IT news, commentary and editorial resources. The News Service distributes content to IDG's more than 300 IT publications in more than 60 countries.

  • Mail

Recommended for You

International Women's Day: We've come a long way, but there's still an awfully long way to go

Charlotte Trueman takes a diverse look at today’s tech landscape.

Trump's trade war and the FANG bubble: Good news for Latin America?

Lewis Page gets down to business across global tech

20 Red-Hot, Pre-IPO companies to watch in 2019 B2B tech - Part 1

Martin Veitch's inside track on today’s tech trends

Poll

Do you think your smartphone is making you a workaholic?