Perspective taking and the fine art of nemawashi

Western organisations don't do a lot of nemawashi.

Just before the turn of the century I spent nearly two years living and working in Japan.

As a result, I got an up close personal experience on how different the Japanese business practices are to the western practices I was more familiar with. One of the Japanese business practices that impacted me most was the Japanese practice of nemawashi.

Most Japanese companies make decisions by consensus and nemawashi is the process they use to build consensus.

All those unfamiliar with the term nemawashi is “an informal process of quietly laying the foundation for some proposed change or project, by talking to the people concerned, gathering support and feedback, and so forth.

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