haasinterview500
Software & Web Development

Dell, Oracle form strategic partnership for integrated systems

Dell and Oracle will integrate hardware and software for customers through a strategic partnership, the companies announced on Tuesday.

The deal expands the existing partnership between the two companies and will in part be exclusive, said Marius Haas, president of Dell's Enterprise Solutions business. He announced the partnership in a keynote address at the Dell Enterprise Forum in San Jose, California.

The companies will work together to deliver Oracle software on Dell x86 server platforms, optimized for those systems, and jointly provide support. The joint offerings will include Oracle Linux, Oracle VM, Oracle Enterprise Manager, as well as Oracle's database, middleware and applications, Oracle Co-President Mark Hurd said in a video message to the conference.

"We test it together, we patch it together, we support it together," Hurd said. The goal is to free enterprises from integration and maintenance tasks and let IT departments spend more time on internal innovation, Hurd said.

"This allows customers to get integrated solutions and support from Dell, with Oracle support backing their entire solution," Hurd said.

Dell will be a preferred x86 partner for Oracle, Hurd said. It was not immediately clear what exclusive activities will be included in the partnership.

"We're doing things that ... they will not do with others," Dell's Haas said.

The level of collaboration in engineering and customer support will make Dell and Oracle's partnership unique, Haas said in an interview later on Tuesday.

The companies will work together closely to optimize Oracle's software for Dell server platforms, Haas said. The work will include efforts around Oracle 12c, the next version of the company's database, which has been years in the making and will be built to provide cloud-based services.

Under the partnership, Dell will be the primary provider of support for systems it sells that run Oracle software, Haas said.

"If it's a Dell customer ... we can not just sell the solution but we can also support the whole environment, and we'll take the first call and we'll also be able to resell support and renew the support," Haas said.

Through collaboration and training, Dell would be able to provide most support for the joint systems, with a "warm handoff" to Oracle when necessary for third-level or fourth-level support, he said. The arrangement would give the customer "a single throat to choke" on support issues, Haas said.

Stephen Lawson covers mobile, storage and networking technologies for The IDG News Service. Follow Stephen on Twitter at @sdlawsonmedia. Stephen's e-mail address is stephen_lawson@idg.com

PREVIOUS ARTICLE

« AMD hopes to bridge gap between Xbox, PlayStation and PCs

NEXT ARTICLE

Dell takes converged systems to small sites with PowerEdge VRTX »
author_image
IDG News Service

The IDG News Service is the world's leading daily source of global IT news, commentary and editorial resources. The News Service distributes content to IDG's more than 300 IT publications in more than 60 countries.

  • Mail

Recommended for You

Future-proofing the Middle East

Keri Allan looks at the latest trends and technologies

FinancialForce profits from PSA investment

Martin Veitch's inside track on today’s tech trends

Amazon Cloud looms over China: Bezos enters Alibaba home ground

Lewis Page gets down to business across global tech

Poll

Do you think your smartphone is making you a workaholic?