AI: The quiet before the storm
Artificial Intelligence

AI: The quiet before the storm

Artificial Intelligence has reached a strange pass. Everybody is talking about it but far fewer are doing something serious with it. Why is that? When will that change? Is it just the familiar "slow, slow, quick, quick, slow" cadence of technology adoption or journey through Gartner's Hype Cycle?

Nobody can say for sure but to kick around the topic I spoke by phone with Lanny Cohen, chief innovation officer at Capgemini, the big-hitting, 52-year-old IT services company that has 200,000 employees and occupies a box seat of the action by working with clients across vertical sectors around the world. 

First though to take a step back, I ask Cohen why it has been that AI has in recent years been thrust back into the limelight, several decades after the term was coined.

"We are finally at the technology level we had this perfect storm that makes AI much more possible than ever," he says, citing a laundry list of factors from fast, affordable compute processing and storage, communications throughput, tools, data available for analysis and, of course, cloud as the rallying point.

It might also be timely because companies need a new booster that AI might provide. Cohen says that his company has observed a "plateauing" in predictive maintenance and process domains. Now that most mature companies have strong ERP capabilities and industrial automation, a rocket-fuelled new advance in process automation could be the next way to propel them forward.

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Martin Veitch

Martin Veitch is Contributing Editor for IDG Connect

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