Samsung's Galaxy Fold appears more fragile than expected Credit: SamsungSupplied Art
Business Management

Samsung's Galaxy Fold appears more fragile than expected

A number of US tech writers and journalists have reported issues with the durability of Samsung's first foldable, raising concerns days out from the device's launch.

Reviewers from The Verge, Bloomberg and others have reported issues with the Samsung Galaxy Fold in the last 24 hours - with several journalists sharing photos and documentation via Twitter.

Though the circumstances vary, the common thread here is the Fold's interior display. Some reviewers have reported screen-breaking bulges. Others have reported issues with the device's display after removing a protective piece of plastic covering the screen that they mistook for a screen protector.

In an editorial piece entitled 'My Samsung Galaxy Fold screen broke after just a day', The Verge's Deiter Bohn writes that "there’s something pressing up against the screen at the hinge, right there in the crease. My best guess is that it’s a piece of debris, something harder than lint for sure. It’s possible that it’s something else, though, like the hinge itself on a defective unit pressing up on the screen."

"It’s a distressing thing to discover just two days after receiving my review unit. More distressing is that the bulge eventually pressed sharply enough into the screen to break it. You can see the telltale lines of a broken OLED converging on the spot where the bulge is."

To be clear: it's unknown at this time whether the issues being reported by Bohn and others are reflective of an isolated hardware fault or something more widespread. Bohn says his original review sample has been returned to Samsung for a diagnosis of what went wrong.

Read more: Samsung Galaxy Fold vs Huawei Mate X: Which Will Be Better?

Still, there's irony here in the fact that Samsung have been pushing durability as a key point of difference between their first foldable and it's biggest competitor:  Huawei's Mate X

In the past, Samsung have claimed the Galaxy Fold's hinge would be good for 200,000 folds - which they approximate to five years of regular use.

The fact that reviewers are running into problems with the foldable after a matter of days raises serious concerns about the longevity of the device. PC World Australia has yet to get our hands on a Galaxy Fold but, when we do, we're very interested to see how it holds up.

The Samsung Galaxy Fold is due to launch in the US and other markets on the 24th of April. Australian pricing and availability is still to be determined.

Read more: Here's how much Samsung's S10 and S10+ will cost in Australia

PC World Australia reached out to Samsung Australia for comment but did not hear back in time for publication.


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