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Denis Zenkin (Russia) - Intranet Security: Tears in Rain

There is a common problem in many organizations’ approach to intranet security - they treat intranets as an internal tool hidden deep in the corporate network and...

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Emma J Webb-Hobson (UK) - Cloud: The Death of Email

As teenagers enter the work force, they will bring their methods for communicating with them. People will be constantly connected, all day every day. The lines between...

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Louis Nauges (France) - State of the Cloud / SaaS markets in France and Europe

Cloud Computing is big global news. But it is particularly pertinent here in France where two events illustrate the pioneering role of some of the largest French...

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Dave Paulding (UK) - The Best Way to Run a Contact Centre is not to Have a Contact Centre

When a customer needs to contact a company or a government body, the over-riding demand is that the query should be answered fully, accurately and promptly. The...

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Information Technology Infrastructure Library (ITIL)

Jim Spooner (UK) - How to Integrate Virtualisation into an ITIL Framework

Many organisations invest in developing an Information Technology Infrastructure Library (ITIL) framework so they can have consistent IT operations and offer the...

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IDG Connect, (UK) - The Global IT Series, Part 4: Europe

Across seven continents and 195 countries – global IT is as regional as the world itself. To explore the differences, IDG Connect has created a seven-part part series...

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IDG Connect, (UK) - The Global IT Series, Part 1: Africa

Only last September, Winston, an 11-month-old carrier pigeon proved quicker at transmitting data over a 60-mile distance than the internet in one African country....

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