Resource Library
Access the latest white papers, research, webcasts, case studies and more covering a wide range of topics.
A Technical Brief Framework for Dell Technologies’ Unified Workspace
This Forrester white paper outlines the five phases of digital workspace implementation and reveals how businesses can maximise the impact of their investment.
Make Employee Experience the North Star Of Your Workforce Technology Agenda
This Forrester paper examines the benefits of supporting great employee experience through technology and the path enterprises should take to capture these benefits.
A Smarter Contact Center For Employee and Customer Experience
This guide outlines how AI can help contact centres scale support, empower agents, and deliver personalised service.
A Smarter Contact Center For Employee and Customer Experience
This guide outlines how AI can help contact centres scale support, empower agents, and deliver personalised service.
From Customer Experience to Enterprise Experience
This white paper examines the six steps organisations can follow to implement exceptional customer experiences.
Selecting An HP Test Automation Alternative: Key Considerations
So…you decided to look for an alternative to your existing HP (now Micro Focus) test automation tool set. The problem might be the platform lock-in—HP tools tend to be tied to Windows.
The Agile Way: The Complete Guide To Understanding Agile Testing Methodologies
To survive and thrive in today’s Agile testing world, it’s critical to have a comprehensive understanding of the different methodologies that fall under the agile development and testing umbrella.
The Implications Of Using Legacy Testing Tools
Teams get stuck with legacy test management tools for many reasons. The business value of testing is often poorly understood.
7 Ways IT Practitioners Can Boost IT Operational Efficiency & Cut Costs
This white paper looks at seven practical steps business and IT leaders can take to improve operational efficiency and reduce costs.
Conversational Geek Office 365 Migration
Read what Microsoft Office Apps and Services MVP J. Peter Bruzzese has to say about the key features and functions you need to address security, data assurance and continuity for Office 365 email.