How RPA Will Revolutionize Work, Skills, and Society across the EU

Robotic Process Automation (RPA) helps governments and businesses respond to challenges caused by the COVID-19 crisis. To date, software robots have helped employees clear backlogs at scale and supported a fast delivery of public services. Looking ahead, organizations are leveraging automation to improve internal operations and ensure growth and resilience in a post-pandemic economy.


The COVID-19 crisis has caused a significant shock to our societies and economies. While the vast implications and consequences are still unraveling, the way we work is likely to have changed forever.