The ‘new’ new normal: What next for the CIO after lockdown?

The end of the COVID tunnel is coming into view, and business leaders may dream of returning to the old normal, instead they are seeing something of a “new” new normal. Hybrid cloud environments are here to stay, and the scale of Shadow IT is soaring. IT leaders are entering an era of exploration and discovery, where they need to consider longer-term goals pertaining to a wide spectrum of topics, from AI to sustainability. This CIO paper looks at how IT leaders are preparing for a post-lockdown future and the challenges they face when adjusting to another new paradigm.