The Future Of Digital Banking In Japan

Digital banking capabilities and consumer adoption rates in Japan have typically lagged compared to their peers in Asia Pacific. But digital banking adoption is being driven by the COVID-19 pandemic; digital-only entrants; demand from younger consumers; and business requirements for banks to manage costs and increase profitability. Japanese banks must improve their digital experiences. This Forrester white paper explore the current and future state of digital banking in Japan, with particular focus on the technology enablers and digital banking opportunities.