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CRM

Navigate to sustainable CX in the Age of Instant

Provided by Avanade

Category CRM

Type eGuide

Publish Date August 21 2019

Overview

Today’s insta-culture demands that brands deliver constant, relevant, refreshed content – all optimised for modern channels. However, organisations can struggle to source, manage and personalise content through legacy processes and technologies. This guide shares five steps for organisations to take control of their content and deliver a better, and more sustainable, customer experience.

Our Case Studies

IDG Connect delivers full creative solutions to meet all your demand generation needs. These cover the full scope of options, from customized content and lead delivery through to fully integrated campaigns.

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Our Research

Our in-house analyst and editorial team create a range of insights for the global B2B technology community. These look at the latest IT trends and other zeitgeist topics.

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Poll

Do you think your smartphone is making you a workaholic?