Business Management

Video collaboration in the field: See the path to resolution

Provided by LogMeIn

Category Business Management

Type White Paper

Length 8

Publish Date July 20 2016

Date posted July 13 2016


The world of instant gratification has truly taken over and this trend has showed up in the service world too. Now customers demand service on their schedule and the service team must have the right answers when they need it. This report reveals the increased use of collaborative video tools in field service to ensure technicians have the information they need to solve problems on a first visit.

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