Business Management

Delivering Enterprise-Class Communications with WebRTC

Provided by Oracle

Category Business Management

Type White Paper

Publish Date October 24 2016

Overview

WebRTC (Web Real-Time Communications) is an open standard for embedding real-time multimedia communications capabilities directly into a Web browser. Prior to WebRTC, there were no standard methods for enabling interactive communications in a browser environment. By breaking vendor and platform dependencies, WebRTC has the potential to fundamentally transform enterprise communications. This paper looks at how WebRTC can improve enterprise communications, enriching customer experience, and making your customer service more efficient.

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